IT Operations Management

At Tasacom, our solutions will expedite your IT operations by quickly identifying issues, and by isolating and resolvingproblems before they impact your business services. We provide peace of mind with our security features, automation incident detection and alert analytics. This paves the way for more efficient and optimized IT operations and network management for your company, and ultimately your customers.

Our services include

  • Proactive monitoring (predicting issues before they even become a problem).
  • Faster and smarter problem solving solutions.
  • Reduces operational costs by improving staff efficiency along with central management for IT and network operations, maximizing service availability and reliability with rapid identification and resolution of potential challenges.
  • Improve operational workflows using configuration change data and ensuring network compliance with regulatory standards.
  • Automate backup and restoration of device configuration, streamline bulk configuration changes and provisions, and activate network services.
  • By combining the above points we can maximize Return on Investment for your company.

Our solutions bridge the management gap across traditional IT domains to help organizations improve the end-to-end availability and resiliency of critical business services. Our solution is built on the most widely used operations management tools. IBM Tivoli Netcool and OMNIbus provide the fault and event management capabilities and can also integrate with your existing monitoring setup and centralize your operations. IBM Tivoli Network Manager, provides the network discovery and monitoring capabilities and integrates with Netcool Omnibus to provide Root cause analysis. IBM Tivoli Netcool Impact is an advanced event management tool which provides the event enrichment, event forwarding capabilities. We provide the solution by making use of best practices used across industry which will enhance the efficiency of the monitoring solution. Our certified consultants with cross industry experience, analytical and assessment skills provide you the best cost effective solution.