School Service Desk

Tasacoms School Help Desk / Service Desk Management Software

Tasacoms, school service desk as an efficient School Service Management Software for providing any kind of service support in schools. From a simple portal / Email / Mobile apps, we can consolidate the information’s and ensure to streamline your entire help desk process, from support business requests to resolution, through automated workflows, IT and Non IT asset tracking and detailed reporting.

Tasacoms SMART support ticket system helps in communication and support challenges in schools, colleges or universities by letting school admins, manage all student, parents and staff queries, complaints, suggestions via case tickets.

Some of the key features of our software are:

Based on industry best practices of Service Management

  • Offered on cloud and on premise software models
  • Automatically routes and assigns incidents to appropriate teacher or school admin officers
  • Enables requesters to submit requests online via request submission portal or mobile applications and receive email or SMS updates on status of requests
  • Tracks detailed all school asset informations, including history, configuration and related incidents or service requests